Accessibility Accreditation for Moodle

A technical evaluation of 40 pages/screens was conducted. The pages selected constitute an accessibility audit of the website. These pages/screens were selected by GrackleDocs and agreed on by the client as representative of the overall accessibility and functionality of the website/application.

The evaluation was completed in accordance with the WCAG Evaluation Methodology (WCAG-EM) which can be viewed at http://www.w3.org/TR/WCAG-EM/.

The pages were audited manually and cross-checked using a team of website evaluators to ensure that the results and comments presented are valid and comprehensive.

Whilst Moodle has gone to great lengths to make this product accessible, there are some aspects, not within their control, such as: under Site Administration, within the “Badges” section In Firefox, the input options in the Filter modal break when text spacing is increased. This issue found in Firefox select elements is due to an existing bug in the Firefox browser.

PDFs produced within Moodle Workplace do not currently conform with PDF/UA and WCAG2ICT standards. Moodle is continuing to review and investigate solutions going forward in order to provide fully accessible PDFs in the future.

WCAG 2.2 also forms the content of the ISO Standard ISO: IEC 40500:2025

The procurement standard for digital accessibility for the European public sector is EN 301549. In Australia, it is known as AS EN 301549. This requires WCAG 2.1 Level AA for web, documents, and software.

Section 508 in the United States refers to WCAG 2.0 Level A & AA for web content and most electronic documents.

In the United States ADA Title II prohibits disability discrimination in state/local government services and explicitly references WCAG 2.1 Level AA as the standard for web content and mobile apps.

The European Accessibility Act (EAA) references and leverages WCAG, incorporating WCAG 2.1 Level AA as a key component of its technical requirements.

In Canada, the Accessible Canada Act (ACA) points to WCAG 2.1 Level AA.

WCAG 2 has been designed to be more testable than its predecessor, WCAG 1.0. However, while some tests can be accurately performed with automated testing, some require a combination of automated tools and human judgement, and others rely solely on human review by knowledgeable website assessors. In such cases, there is always a possibility that results may be disputed among assessors. Every reasonable effort has been made to cross-check findings and ensure the validity of the results presented to mitigate the likelihood of oversights. However, due to the human element of website evaluation, errors may, on occasion, occur. These errors, should they have happened, should not materially affect the information or conclusions outlined in the results presented.