Grackle Docs Privacy Policy

We collect the following personal information:

  • Contact Information such as name and email address
  • Unique Identifiers such as user id, account number
  • Preferences Information, order history, marketing preferences
  • We do not require or store any of your Google passwords

What we do not collect from you

We do not mine or save the information from your Google Account or Google Drive that is processed by GrackleDocs.

We also collect the following information

  • Information about your business such as company name and company size

As is true of most Web sites or applications, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use that information to:

  • Fulfill your orders
  • Send you order confirmations
  • Assess the needs of your business to determine suitable products
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you a catalog
  • Send you a newsletter
  • Send you marketing communications
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Conduct research and analysis
  • Display content based upon your interests

Choice/Opt-Out

We use a trusted third-party email campaign engine such as Zoho Campaigns for our newsletter, or marketing emails. You can opt out of such mailings at any time by following the unsubscribe link/instructions included in every such email.

Information Sharing

We do not sell your personal information to third parties.  We may also disclose your personal information as required by law such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, if GrackleDocs is acquired by another corporation, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to any other third party with your prior consent to do so.

Google Checkout

If you choose to use Google Checkout to finalize and pay for your order, you will provide your credit card number directly to Google Checkout. Google’s privacy policy will apply to the information you provide on the Google Checkout Web site.

Paypal

If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal Web site.

Cookies and other tracking technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Our site may include links to other Web sites whose privacy practices may differ from those of GrackleDocs. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

All information flow, to and from our servers, are done over encrypted connections, using SSL.

We utilize third party payment providers as a means for making purchases on our site. Their privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

Additional Policy Information

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

Email us. Call us. Send a carrier pigeon. Visit our contact page.